Privacy Policy & Mobile Messaging Terms

A2P 10DLC & TCPA Compliant Policy for Reputation Rooster, LLC

Effective Date: August 30, 2026

1. Introduction & Overview

Reputation Rooster, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete our landing page forms, or opt-in to receive mobile text (SMS) messages from us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us, requesting our tools, scorecards, or video audits, or subscribing to mobile communications. The personal information we collect may include:

  • First and Last Name
  • Phone Number (Mobile)
  • Email Address
  • Business Name and Website/Business Profile URL
  • Any additional information you choose to provide in request forms

3. Mobile Terms & SMS Consent (A2P 10DLC Compliance)

STRICT NO-SHARING POLICY FOR MOBILE DATA:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number and submitting your information on our forms, you explicitly consent to receive transactional and promotional text (SMS) messages from Reputation Rooster, LLC regarding your requested scorecard, video breakdown, and related services.

Message frequency varies depending on your interaction with our service. Standard message and data rates may apply.

Opt-Out Instruction (STOP): You can cancel the SMS service at any time. Simply text "STOP" to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, reply START or sign up as you did the first time.

Help & Support (HELP): If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (512) 994-2904.

4. How We Use Your Information

We use the personal information collected via our website and forms for specific business purposes, including:

  • Delivering requested materials, such as our Local Ranking Trio Scorecard or custom video breakdown.
  • Communicating with you via email, phone, or SMS regarding your inquiry.
  • Providing, operating, and maintaining our services.
  • Improving user experience and optimizing our landing pages.
  • Complying with applicable legal and regulatory requirements.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers solely to facilitate our operations (e.g., website hosting, email delivery, SMS transmission services). These service providers are bound by strict confidentiality agreements and are prohibited from using your personal information for any other purpose.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. You may opt out of receiving promotional emails at any time by clicking the unsubscribe link in our emails, or opt out of text messages by replying STOP.

8. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our mobile privacy practices, please contact us at:

Reputation Rooster, LLC
5900 Balcones Dr, Ste. 5402, Austin, TX 78731
Email: [email protected]
Phone: (512) 994-2904